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Delivery & Returns

Delivery - Malvern Armatures aim to dispatch your order as quickly as possible but please remember that all our armatures are "built to order" so allow up to 5 working days for your armature to be built before we ship. It can then take up to 2 days to arrive in the UK and take a lot longer to the Rest of the World. All armature shipments are sent "Royal Mail/Parcel Force - First Class - Tracked & Signed" and require a signature on delivery.

Returns Policy - Any armature or component part purchased from Malvern Armatures is covered by our guarantee. If you are not 100% satisfied by any of our products we will issue you with a refund (excluding Postage & PayPal Costs). Simply e-mail us stating what is wrong with the product within 30 days of purchase and we will authorise the return of the unwanted item in its original saleable condition and we will arrange a refund to you.

Items damaged in the Post - All orders come in appropriate protective packaging, but in the unlikely event that your order is received damaged please contact us immediately. Please also ensure that you retain all packaging as we may need it should a claim against the carrier be made. We will make arrangements for a replacement to be sent as quickly as possible. We also ask that the original is returned to us. This will be arranged at our expense.

 

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