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Terms and Conditions

Pricing Information
Malvern Armatures reserve the right to change our prices without notice at any given time. We are not Value Added Tax (VAT) registered so do not provide any VAT exemptions to other Countries.

Ordering Information
Please ensure you enter accurate information and contact details when ordering using PayPal. All orders successfully placed will receive an automated copy of the order/payment you have made online. Orders are generally processed within one working day of receipt of order and armatures are built to order, usually within 5 working days. Please remember to check your e-mail on a regular basis after placing your order as we will e-mail you separately with any queries or questions concerning your order.

Delivery Information:
All products are subject to postal charges displayed online through the checkout process. We reserve the right to change our delivery prices without notice and will contact customers if needed to advise of any additional delivery charges after orders have been completed online.
Orders are dispatched Monday-Friday, subject to manufacturing and stock levels. All customers will be contacted if there is going to be a delay with the dispatch of goods. Most deliveries are made Monday-Friday. Some deliveries outside of the EU maybe subject to import duties and taxes on arrival in the destination country. We can not advise on the costs of these charges as they are determined by the destination country.


Terms of Payment
PayPal accepts most major Credit / Debit cards. Full details are shown when you complete the checkout process through their secure server.

Our Guarantee
We guarantee our products to be in good order. Each individual item is checked before, during and after production. However in the event of faulty goods or breakages please inform us immediately by e-mail or telephone. We suggest you write ‘unchecked’ on the delivery docket when you sign for the parcel, unless you open the goods immediately. We can only accept claims for damages if the delivery docket has been written as ‘unchecked’ or ‘damaged’ on the signature sheet.

Contact Us:
For customers who wish to check any aspect of our products or service please contact us:
E-mail: sales@malvern-armatures.co.uk (Use link on Contact Page)
Telephone: +44(0)1684 562872 or Mobile +4 (0)7841 358329
Our opening hours are: Monday to Friday 9am to 6.00pm
(However if you do phone at weekends/evenings usually someone will answer the phone)